Got water damage? Don't panic.
We'll connect you with a licensed contractor 24/7.
IICRC-certified contractors, free assessment, insurance accepted. The call is free.
How do I get water damage help right now?
Call the 24/7 toll-free line. Describe the water source, severity, and your ZIP code. We match you with a licensed restoration contractor in our network and the contractor confirms response time on the call — typically dispatched within hours. The call is free; the initial assessment is free for standard cases.
- Call cost
- Free (toll-free)
- Initial assessment
- Free (standard cases)
- Typical dispatch
- Within hours
Last reviewed: May 2026
Insurance: Most homeowner policies cover sudden water damage (burst pipes, appliance leaks). Per Insurance Information Institute, the average claim payout is $13,954.
On covered claims, most homeowners pay only their deductible — typically $1,000–$2,500.
It's normal to feel overwhelmed. A licensed contractor can walk you through it — 24/7.
If you see active water damage:
IICRC-certified · Insurance accepted · Dispatch in hours
No obligation · No pre-payment · No data sold to marketing lists
*Initial assessments typically free. Engineering reports, mold lab analysis, or third-party inspections may incur a fee disclosed upfront by the contractor.
What happens when you call
- 1Describe the situation — Tell us about the water source, severity, when it started, and your address. Photos help but are not required to start the call.
- 2Get matched with a contractor — We connect you with a licensed local contractor in our network whose service area includes your ZIP code.
- 3Confirm response and scope — Confirm response time and scope of service on the call — typically a contractor is dispatched within hours of the conversation.
What we stand for
- Licensed & Insured Contractors
- Insurance Claim Guidance
- IICRC Certification Standards
- Southern California Contractor Network
- 24/7 Emergency Response Available
- Free Initial Assessment
Frequently Asked Questions
Is the call to get water damage help free?
Yes. The toll-free number is free to call, and the initial assessment from the matched contractor is free for standard cases. You only pay for restoration services you authorize after the assessment. Engineering reports, mold lab tests, or third-party inspections may incur a fee disclosed upfront by the contractor.
How fast does a contractor arrive after I call?
Most contractors in the network dispatch within hours of the call for active emergencies. Exact ETA depends on your ZIP code, the contractor's current job load, and access conditions (storm closures, evacuation orders). The contractor confirms the response window with you on the call before dispatch.
What information should I have ready when I call?
Be prepared to share: the water source (if known), how long water has been present, the affected rooms or square footage, your address and access situation, and whether you have homeowner's or flood insurance. Photos help — but call first; documentation can follow during the assessment.
Are the contractors licensed and IICRC certified?
Contractors in the matching network are required to hold a valid contractor license for their jurisdiction and carry general liability insurance. Many also hold IICRC certification for water damage restoration (S500) and mold remediation (S520). Verify credentials with the contractor on the call before authorizing work.
Does insurance cover what the contractor does?
Most homeowner's policies cover sudden and accidental water damage (burst pipes, appliance leaks). Flood damage requires a separate NFIP or private flood policy. The contractor can document the damage and work directly with your insurance adjuster, but coverage is decided by your insurer based on your specific policy.